Volunteer Income Tax Assistance

Get your maximum tax refund with United Way’s Volunteer Income Tax Assistance (VITA) program. We offer free tax preparation services for low-to-moderate income individuals and families. Our IRS-certified volunteers will prepare and electronically file your federal and state tax returns, so you can quickly receive your full tax refund.

If you earn less than $65,000 a year as a single filer or less than $95,000 a year as a joint filer, you may be eligible for VITA services, along with the Earned Income Tax Credit.

To see if you qualify, contact us at 330-994-VITA (8482) or schedule an appointment HERE.

Contact Us

IMPORTANT NOTICE. July 31 deadline. Action required.

We want to thank you for your prior use of United Way of Greater Stark County VITA services.

Previously, your tax preparation documents were completed using Ohio Benefit Bank Tax and Benefit software, contracted via Communally.

As of July 31, 2019, the Communally software vendor via Ohio Benefit Bank will cease operations.

Please note that United Way of Greater Stark County will continue to provide tax preparation services for you through VITA (Volunteer Income Tax Assistance), we will simply use a different software platform.

If you need access to any previous tax documents, you MUST access them prior to July 31. You will not have access to accounts or any previously submitted data after that date.

We regret to inform you that we cannot assist with logins and passwords to the site.

Ohio Benefit Bank Site

2018 Hours of Operation

VITA Call Center

  • January 7 to April 8, 2019

  • Monday – Thursday from 10:00 a.m. to 5:00 p.m.

  • 330-994-8482

Drop-Off Service

  • January 28 to April 8, 2019

  • Mondays from 9:30 a.m. to 5:30 p.m.

  • 401 Market Avenue, Suite 300, Canton, Ohio 44702


Frequently Asked Questions


Additional Tax Resources

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VITA-qualified taxpayers can choose to file their federal and state taxes for free through the Ohio Benefit Bank, a secure online service.
Learn More
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MyFreeTaxes.com is a free and secure online tax service, powered by H&R Block, available for individuals who earn $65,000 a year or less. Promote this self-file service to your employees by downloading our free Employer Toolkit.
Learn More Download Employer Toolkit

Thank You to Our Sponsors

Partner Sponsors/Locations

  • Carrol County Public Library
  • Stark County District Library (Main, East Canton, Madge Youtz and Sandy Valley)
  • Rodman Public Library
  • Stark State College
  • Walsh University
  • OhioMeansJobs (Stark)
  • Massillon Recreation Center

    Program Sponsors

    • IRS
    • PNC
    • The Deuble Foundation

    Program Supported In-Part By

    • Demario's Pizza
    • Michael D's
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