VITA (Volunteer Income Tax Assistance) is a service from United Way of Greater Stark County that helps moderate to low-income households meet basic needs and build financial assets as they continue to achieve long-term financial independence.

Trained volunteers help individuals file returns for free, looking for all possible deductions and credits. Since 2013, United Way of Greater Stark County’s Volunteer Income Tax Assistance (VITA) program volunteers have helped bring $3.3M back into the community this year through tax credits and refunds.

Tax season is just around the corner, and we are excited to announce that our VITA team is scheduling and accepting appointments!

If you would like the assistance of an appointment specialist, please contact our call center at 330-994-8482 on Monday - Thursday between 10 am and 5 pm. 

If you want to schedule your appointment online please schedule your appointment below.

Schedule an appointment

Volunteer FOR VITA

Make a difference this tax season by serving as a VITA volunteer! We offer flexible hours — typically four to five hours per week from January through April — and no previous experience is required. Our volunteers receive free, specialized training and can serve in a variety of roles, including greeter, tax preparer and quality reviewer. VITA accountant and attorney volunteers may be eligible to receive CPE and/or CLE credits.

Contact us at 330-491-9989 for more information, or complete the volunteer application.

Volunteer Requirements:

  • Basic computer proficiency
  • Willingness to work with diverse populations
  • Flexibility to assist in other areas, as directed by the Site Coordinator
  • Ability to successfully complete IRS tax law and e-file training and certification program (Tax preparers and quality reviewers only)

FIle your taxes for free!

With VITA, you can rest assured that you will receive your maximum refund at maximum speed. Our team of expert volunteers will prepare and e-file your 2023 federal and state returns for FREE!

Please note that our VITA team is only offering drop-service this tax season, and appointments are required for all drop-off appointments. We understand that everyone has busy schedules, so we are happy to offer our drop-off services in several convenient locations across Stark, Carroll, and Tuscarawas counties.



Are you part of an organization where your employees could use VITA services?

Download our brochure today then to distribute and spread the word about free tax preparation services!

VITA Brochure



Do you have questions that this page didn't answer?

Contact us today for any additional VITA-related inquiries.

email us


Our VITA program was voted one of the top three tax services in Stark County in The Canton Repository’s Readers’ Choice Awards in the past few years and Best Tax Service in The Canton Repository's 2020 Best of the Best awards.

VITA was also named tax “Site of the Year” by the Ohio Association of Food Banks 2014-2019.

Thank You to Our Sponsors

Partner Sponsors/Locations

  • Carroll County District Library
  • CSE Federal Credit Union (Main Branch and Meyers Lake Branch)
  • DoverPhila Federal Credit Union (Dover & Newcomerstown)
  • Louisville Public Library
  • Massillon Recreation Center
  • North Canton Public Library
  • OhioMeansJobs (Stark County)
  • Rodman Library (Alliance)
  • Stark Libraries (DeHoff Memorial, East Canton, Lake, Main, Perry Sippo, Sandy Valley)
  • Stark State College
  • United Way of Greater Stark County
  • Veterans Service Commission of Stark County
  • Walsh University

Program Sponsors

  • IRS

Latest Past Events

Virtual Open House – VITA Volunteering

We are looking for 50 volunteers for the upcoming tax season. Join us for 15 minutes on Dec. 16 at 4:30P for a virtual open house to learn more about how you can help!   Open House Format - United Way of Greater Stark County staff: Brittany Paliswat, Director of Economic Mobility Programs Introduction to the VITA Program & Impact ...

VITA Tax-a-thon Jan 31 & Feb 1

OhioMeansJobs Stark County 822 30th Street NW, Canton

United Way of Greater Stark County’s VITA program is a Tax-A-Thon -- 24 hours of free tax preparation split into 2 days of service for clients with annual incomes of $65,000 or less. Friday, January 31, 9AM - 9PM Saturday, February 1, 9AM - 9PM You MUST call and schedule an appointment to participate in this event! 330-994-VITA (8482), Monday ...

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