211 Helpline

An unmatched, critical service

211 is a vital service used by many people every year. Individuals contact 211 to access free and confidential counseling on food, health care and other resources.

Serving 5 counties and covering 1.5 million people in Ohio, the United Way 211 Help Center provides free and confidential 24-hour access to a compassionate professional who will review your options for help, develop a plan and act as your advocate if you are faced with barriers to service.

No matter the situation, the specialists at 211 listen, identify underlying problems and connect people in need with community resources and services that improve their lives.

In 2018 alone, 211 in Stark County answered almost 22,000 calls, online chats, texts, and emails - helping thousands of people with life-changing support.

There is no other network in the country that has a similar pulse on community needs. 211 is free, accessible 24/7/365, completely confidential.

Dial 2-1-1 Live Chat Email Us
 

Services

211 can be used to access local community social service needs for the following emergencies: rent, food, utilities, taxes, transportation, low cost medical, prescriptions, financial tips, predatory lending, job search and skills.
Image

Education, Recreation and the Arts

Achieve your academic, athletic or artistic goals. We’ll provide information on programs, enrollment, transportation, tuition assistance and other community education services.
Image

Employment and Income Support

Discover resources to assist with finding, obtaining and maintaining employment, as well as services related to household income such as government benefits, welfare programs, and other general financial aid.
Image

Family Support and Parenting

Gain stability for your family. We’ll connect you to resources for parenting or care-giving assistance, or other supports for the day-to-day care and safety of family members.
Image

Food, Clothing and Household Items

Cover your basic needs. We’ll help you find services that provide access to food, clothing, diapers and other basic household items.
Image

Health Care

Maintain your health and well-being. We’ll direct you to affordable health care services and provide information on private and public health insurance options, including Medicare and Medicaid.
Image

Mental health and counseling

Find support through resources which help people maintain mental and emotional wellness.
Image

Municipal and Community Services

Discover resources in your community. We’ll connect you to local, state and federal entities, as well as non-government agencies, such as public transportation providers and libraries.
Image

Substance Abuse and Addiction Therapy

Find addiction recovery services for you or your loved ones. We’ll direct you to treatment centers, support groups and other resources for alcoholism, opioid addiction and other substance abuse issues.

Our Impact

0
Calls
0
Live Chats
0
Emails

    Top three requested resources

    Image
    Housing
    Image
    Food Assistance and Meals
    Image
    Utility Assistance

    To see our full impact in the community, download our quarterly reports Or visit us online for more reports.

    Get Involved

    Looking to volunteer or make a donation? We can point you in the right direction. Contact 2-1-1 for more information. We’ll help you determine the organization, accepted goods and services, along with a list of available opportunities.
    Dial 2-1-1