Emergency Assistance is now available to Carroll County residents through funding provided by Aultman Hospital and Chesapeake Energy. Clients may call 2-1-1 to determine eligibility. 2-1-1 services are available 24 hours a day, seven days a week, 365 days a year. Eligible clients will be scheduled for an appointment with an Information & Referral Specialist on Mondays, 1:30-4 p.m., at the Carroll County Department of Job and Family Services.
Carroll County Emergency Assistance Guidelines:
- Must reside within Carroll County
- Must be at or below 300% FPL
- Must have valid photo ID and provide SS number for all household members (only last four digits will be recorded)
- Must provide proof of household income for the past thirty days
- Assistance may be provided once every twelve months for rent/mortgage and once every twelve months for utility assistance; however, in extremely rare circumstances, additional requests are reviewed and considered for assistance
- Client must have a $0 balance after they receive UW assistance
- No reconnect or late fees will be paid with UW funding
- Individuals and families receiving assistance must demonstrate financial stability following UW assistance. Stabilization may be the result of increased income, case manager budget suggestions, referrals, advocacy or the resolution of a temporary financial crisis.
The following assistance will be considered:
- Must have a past-due notice, an eviction notice or newly signed lease for first month’s rent
- Limit of $500 OR one month’s rent, whichever is less
- Rent not to exceed 50% of family’s gross income
- Do not typically assist with subsidized rent unless documented unusual expense or loss of income. However may assist with first month’s rent.
- Must have a past-due notice from lender
- Limit of $500 OR one monthly payment, whichever is less
- Mortgage not to exceed 50% of family’s gross income
- Propane or other heating oil with 25% or less in tank, up to $500
- Coal or firewood up to $500
- Gas and electric must have a disconnect notice or be disconnected, up to $300
- Must have applied for HEAP and/or PIPP Plus, if eligible
- During the HEAP winter crisis program exceptions include:
- Households with an individual over the age of 55 and/or disabled and/or those with a medical need
- Households with child(ren) under the age of 5
- Water must have a disconnect notice or be disconnected, up to $300
Call United Way's 2-1-1 for more information.