Emergency Assistance

The Emergency Assistance Collaborative provides streamlined and client centered emergency assistance services to Greater Stark County residents who are at risk of a crisis and seeking temporary assistance for rent or utilities. The collaborative consists of 6 community partners who service the Greater Stark County area: United Way of Greater Stark County, The Salvation Army (Massillon, Alliance and Canton), Catholic Charities Serving Portage and Stark Counties and CommQuest Services, Inc.


Everyone experiences emergencies from time to time. However, some Stark County residents struggle every day to attain financial stability and independence. When an emergency hits, they need somewhere to turn for help. Basic needs assistance is a crucial piece of any continuum of care model that strives to move the household closer to self-sufficiency.

Since 2011, United Way of Greater Stark County has implemented this helpful program with the aid of the Salvation Armies of Canton, Alliance, and Massillon, Catholic Charities Serving Portage and Stark Counties, and CommQuest Services, Inc. The collaborative provides streamlined and client-centered emergency assistance services to Greater Stark County residents who are at risk of a crisis and seeking temporary assistance for rent or utility payments. Utilities that can be covered include household gas, electric, heating oil, and water.

To qualify for help from the EA Collaborative the following needs must be met: Applicant resides in Stark County  |  Must be at or below 300% FPL  |  Provide valid photo ID and documented Social Security numbers for all household members (only last four digits are recorded)  | Provide proof of gross household income for the past 30 days


A client may receive assistance for no more than two emergencies within a 24-month period. Rent or mortgage assistance can be provided once within a 12-month period; the same rule applies for utility assistance, which is only provided to pay a disconnect balance. Assistance will not be provided for more than two consecutive calendar years from the last date of service. Eligibility resumes after 24 months from the last date of the same service.

Individuals and families who receive assistance from the EA Collaborative must demonstrate financial stability afterwards. Financial stability is indicated by following a budget not ending in negative expenses versus income. This can be attained by a number of factors, including increased income, case manager budget suggestions, referrals, advocacy, or the resolution of a temporary financial crisis.

For more information on the Emergency Assistance Collaborative, please contact Connie Allton:  connie.allton@uwstark.org | 330-491-9997